Shipping 20 CBM of furniture to Auckland, New Zealand

Service Route: Shanghai to Auckland;
Service Model: Door-to-door one-stop ocean freight service;
Case Overview: Ms. Huang entrusted Seapoe Relo with shipping furniture from her Shanghai home to Auckland, New Zealand.

When she decided to settle permanently in Auckland, New Zealand, what Ms. Huang found hardest to part with was the solid wood furniture in her Shanghai home—not only practical, but filled with memories of daily life. A full 20 cubic meters—replacing it all would not just be costly, but more importantly, where would she find that same sense of familiarity and belonging? After comparing options repeatedly, she ultimately chose Seapoe Relo. And this ocean shipping experience from Shanghai to Auckland completely changed her impression of international moving as troublesome and exhausting. In Ms. Huang's own words, what she experienced was a high-quality service that was meticulous, worry-free, and full of human warmth at every turn.

1. On-site Packing: As Careful as Cherishing Treasures

The Seapoe team arrived with professional materials like shock-absorbing pearl foam and thickened cardboard, assessing each piece of the 20 cubic meters of furniture one by one: the solid wood wardrobe was carefully disassembled, meticulously wrapped in film and boxed; fragile small ornaments were securely fixed with foam; even the corners of the metal coffee table were fitted with anti-collision strips. The experienced craftsmen worked swiftly yet meticulously, and that careful, protective attitude immediately put her at ease about the safety of her belongings. This level of care—treating items as if they were their own—truly exceeded expectations.

2. Full Visibility: Logistics Progress at a Glance

After the furniture set off, Seapoe set up a dedicated online tracking page for Ms. Huang, syncing every stage in real time—from warehouse intake photos, customs declaration, and uploading of vessel name and route, to customs clearance procedures; even the ship's position at sea was updated weekly. This transparent service allowed her to watch her furniture "cross the ocean" step by step toward Auckland, giving her great peace of mind.

3. Pressure-free Communication: A Dedicated Agent Always Ready to Help

From the initial breakdown of shipping costs and recommendations for suitable solutions, to wanting to know the ship's location during transit, to scheduling delivery times in advance—Seapoe's dedicated customer service was always quick to respond and answered every question. This proactive and thoughtful service model made Ms. Huang feel completely worry-free.

4. New Home Delivery: A Flawless Finish

The Auckland team confirmed the delivery time in advance and arrived punctually on the day. The workers not only handled the furniture gently, but also helped with basic assembly, arranged everything neatly according to her wishes, and even cleaned up all the packaging waste. She barely had to lift a finger throughout—this "one-stop" delivery gave her new home an almost instant sense of familiarity and belonging.

Ms. Huang specially recorded this transoceanic moving process in short videos, as a small celebration of her cross-border settlement. For her, Seapoe Relo is not just a moving company, but more like a "guardian of home memories"—one she wholeheartedly recommends to more people.